What Julie Can Do

Everything your front desk does.
Better. Cheaper. Always on.

Julie isn't a chatbot with a script. She's a fully conversational AI that understands context, handles nuance, and knows your entire portfolio inside out.

Core Capabilities

Built for property management,
not adapted from something else

🌙

24/7 Live Call Answering

Julie picks up every call in under 4 seconds. No voicemail, no hold music, no "our office is closed" message. Whether it's 2pm or 2am, every caller gets a real, intelligent conversation.

🌎

Fully Bilingual — English & Spanish

Julie detects the caller's language within the first sentence and responds fluently in kind. No prompts, no language menus — just natural conversation. In markets like Los Angeles, this alone can capture 30–40% more leads.

📅

Automatic Showing Scheduling

Julie qualifies the prospect, checks availability against your real-time calendar, books the showing, sends SMS confirmation to both the prospect and the host, and creates a Google Calendar event — all within a single call. No back-and-forth. No double-bookings.

Lead Qualification

Before booking a showing, Julie gathers the key details: how many bedrooms, move-in timeline, and pet situation. Only qualified prospects make it to a showing, and every interaction is logged automatically.

🏠

Complete Property Knowledge

During setup, Julie is configured with your full portfolio — pricing, sq footage, pet policy, parking, utilities, and more. She can compare units, answer specific questions, and match prospects to the right listing without putting anyone on hold.

💬

SMS Follow-Up Automation

After every call, Julie sends tailored text messages: application links, listing pages, showing confirmations, and follow-up reminders. Prospects stay engaged and the next step is always clear.

🚨

Emergency Triage & Escalation

Julie identifies true maintenance emergencies — flooding, gas leaks, no heat, security issues — and immediately escalates to the right person by call and SMS. Non-emergencies get logged and routed to your maintenance queue during business hours.

👥

Smart Staff Routing

Configure availability windows for each team member. Julie routes leasing calls, maintenance calls, and emergencies to the right person based on call type, time of day, and day of week. No more calls going to the wrong person.

📊

Admin Dashboard & Call Logs

Every call, showing, lead, and interaction is logged with full transcripts, intent detection, language used, and action taken. Search and filter your full history anytime.

🔁

Showing Reminders & Confirmation

Julie sends automated reminders at 24 hours, 2 hours, and 45 minutes before each showing. Prospects can confirm or cancel via SMS. No-show rates drop dramatically.

📧

Email Routing by Intent

Leasing inquiries go to your leasing team, maintenance calls go to maintenance, emergencies go to the emergency contact — automatically, based on what the caller actually said. No more sorting through a shared inbox.

Rapid Client Deployment

Our template-first architecture means your first property is live within a week. Each additional property takes under 35 minutes to configure. Julie scales with your portfolio without proportional cost increases.

Built for Every Role

One platform. Three dashboards.
Every stakeholder has their place.

Most AI receptionists give you a single inbox. Julie gives every person in your operation — owner, staff, and service provider — exactly the access they need and nothing they don't.

👑
Owner / Manager

Full command center

Configure everything about how Julie operates: business hours, staff routing rules, property details, emergency contacts, and brand settings. See every call, showing, and lead across your entire portfolio.

  • Live call logs with full transcripts
  • Showing pipeline & status board
  • Julie AI settings & property config
  • Staff & vendor account management
  • SMS & email template editor
  • Performance & lead reports
👤
Staff

Everything they need, nothing they don't

Staff get a clean, focused view of the showings and calls relevant to their role — without access to billing, system settings, or sensitive configuration. Read-only by default; your owner controls each person's access level.

  • View today's showings & schedule
  • Access caller profiles & call notes
  • View property listings
  • Role-enforced read-only access
  • No system settings or billing
  • No cross-client data access
🔑
Host / Service Provider

Zero friction. No app required.

Hosts — the people who physically show units or service properties — interact entirely through SMS. They get a showing request as a text, reply YES or NO, and Julie handles everything else. No portal login, no app to download, no training needed.

  • Showing request via SMS — any phone
  • Reply YES / NO to confirm or decline
  • Auto-reassigned if unavailable
  • Availability & property rules set by owner
  • Reminder & confirmation texts automatic
  • Bilingual — EN or ES, their choice
Multi-Party Coordination

The most sophisticated
showing coordination in the industry

Most AI systems can take a message. Julie coordinates a live, multi-party scheduling loop — across SMS and voice — with automatic fallback, confirmation tracking, and a full audit trail. No other AI receptionist does this.

1

Prospect calls in

Julie answers in under 4 seconds. She qualifies the lead — move-in date, bedrooms, and pet situation — and identifies which unit they're interested in. All in natural conversation, English or Spanish.

2

Julie checks availability in real time

She checks Google Calendar for the requested time slot, confirms no conflicts, and identifies which hosts are available for that property on that day — based on the availability windows and property assignments you configured.

3

Host gets a showing request via SMS

The best available host receives a text with the prospect's name, the property, and the requested time. They reply YES to confirm or NO to decline. No app. No login. Just a text message.

4

Automatic fallback if declined

If the first host declines or doesn't respond, Julie automatically routes the request to the next available host — in priority order. No manual intervention. No missed showings. The prospect never knows it happened.

5

Confirmation fires on all sides

Once a host confirms, Julie sends the prospect a confirmation SMS with the address, time, and host contact info — and creates a Google Calendar event for everyone. The showing is locked in and fully documented.

6

Automated 3-stage reminder sequence

Julie texts both the prospect and host at 24 hours, 2 hours, and 45 minutes before the showing. No-show rates drop significantly. Prospects can cancel via SMS at any time — and the host is notified instantly.

Everything logged in your dashboard

Every step — who was contacted, when they responded, what was sent, what changed — appears in the owner dashboard in real time. Filter by status, date, property, or host.

🧠

No other AI receptionist coordinates like this

Basic AI tools take messages or answer FAQs. Julie runs a real-time, multi-party coordination loop — qualifying the caller, checking availability, dispatching a host, handling declines, firing confirmations, and managing a 3-stage reminder sequence — all automatically, all documented, all in under 60 seconds from the first ring.

The Math

Julie vs. a Human Receptionist

A full-time receptionist costs $40,000–$55,000/year in salary alone — before benefits, training, or turnover. And they still can't work nights.

Human Receptionist Julie AI
Monthly cost $3,500–$5,000+ From $1,000/mo →
Hours available 8 hours/day, 5 days/week 24/7/365
Languages Usually 1 English + Spanish
Simultaneous calls 1 Unlimited
Showing scheduling Manual, error-prone Automatic + confirmed
Sick days / turnover Yes Never
Call transcripts & logs Manual notes (if at all) Automatic, searchable
Integrations

Works with tools
you already use

📅
Google Calendar
Showing bookings
📱
Twilio
Voice & SMS
✉️
Email
SMTP notifications
🔄
Automation Engine
Custom workflows & logic
Your Tools
Custom integrations available

Ready to see it in action?

Call Julie right now on our demo page or schedule a personalized walkthrough of your portfolio.